Refund Policy

Techmax Sales and Repairs Refund Policy

At Techmax Sales and Repairs, we guarantee your satisfaction with our electrical gadgets and repair services. If you’re not completely happy with your purchase or repair, we offer a hassle-free refund policy.

Return Window:

  • Returns or exchanges are accepted within 14 days of delivery or repair completion.

Eligible Items:

  • Most electrical gadgets and repair services are eligible for returns or exchanges, except for final sale items marked as “Non-Returnable”.

Initiating a Return or Exchange:

  • Contact our customer support team via phone or email to obtain a Return Merchandise Authorization (RMA) number.
  • Repackage the item in its original packaging, including all accessories and manuals.

Refund Options:

  • Refund to original payment method
  • Store credit
  • Exchange for a different model or size (if applicable)

Return Shipping:

  • We provide a prepaid return shipping label for defective or incorrect items.
  • For all other returns, you’re responsible for return shipping costs.

Condition:

  • Items must be in their original condition, with no signs of wear or damage.

Restocking Fee:

  • A 15% restocking fee may apply for returns or exchanges.

Repair Services:

  • If you’re not satisfied with our repair services, we’ll work with you to resolve the issue.
  • In some cases, a refund or store credit may be offered.

Support:

  • Contact our customer support team at +27 69 674 2788 or support@techmaxrepairs.tech for assistance.

By shopping at Techmax Sales and Repairs, you acknowledge that you’ve read, understood, and agree to our refund policy.

USD United States (US) dollar